Bad Apple update caused Ethernet to stop working recently (02/29/2016)
by Logan Rogers-Follis on Mar.01, 2016, under Techie
This is pretty much a lot of copy and paste from here the article on the Apple Support site, but I wanted to find it easier than looking on their site.
See if the bad update was installed:
Follow these steps to see if the update was installed on your Mac.
- Launch the System Information app (Applications > Utilities or hold down the Option key and select Apple menu > System Information).
- In the left column, look for the Software header and expand it if needed. Select Installations.
- In the list in the top section of the main window, click the Software Name header to alphabetize the list.
- Scroll though the list and look for “Incompatible Kernel Extension Configuration Data” in the Software Name column. Then look at the version number.
- If the version is 3.28.1, you have the bad update and will need to get the latest version.
Install the new update via Wi-Fi:
Assuming you have Wi-Fi, you can use it to get the update. Get connected over Wi-Fi and follow these steps.
- Launch Terminal (Applications > Utilities).
- Enter the following:
sudo softwareupdate —background
This will update Incompatible Kernel Extension Configuration Data to version 3.28.2, which will correct the problem.